— answers
questions, answered.
everything brands ask us about social media agencies, managers, content creators, cost, results and how we work — answered straight. can't find yours? just ask.
— 01the basics.
what does a social media agency do?
a social media agency runs your channels end to end — strategy, content creation, paid advertising, community management and reporting. a good one hands you a system that ties activity to business outcomes, not just a posting schedule.
what is the difference between a content creator and a social media manager?
a content creator makes the content — shooting, editing, producing assets. a social media manager runs the channel — strategy, scheduling, community and reporting. some people do both, but they are distinct skills.
which platforms should my business be on?
the one or two where your customers actually spend time — not everywhere. instagram and tiktok for most consumer brands; linkedin for b2b. better to win on two channels than be mediocre on five.
do i need a website or just social media?
both. social is rented land you do not control; a website is an asset you own that ranks in search and captures leads. use social to discover and the website to convert.
— 02hiring.
should i hire a social media manager or an agency?
a manager is one person with one skillset; an agency is a senior team covering strategy, content, paid and community. choose a manager for light, simple needs and an agency when social is a real growth channel or needs more than one skill.
in-house, freelancer, or agency?
a freelancer is single-threaded; an in-house hire is one generalist; an agency gives you a full senior pod for around the cost of one senior salary — with no recruitment, kit or leave gaps.
what should i ask before hiring an agency?
who actually works on your account, can they show work in your category with real numbers, what their reporting contains, and the contract terms. proof and process beat the pitch.
who will actually work on my account?
a senior pod of four to six specialists — strategist, creative director, editor, paid specialist and community manager — owns your account from brief to dashboard. no juniors fronting client calls.
— 03cost & roi.
how much does a social media agency cost?
it varies with scope, content volume and whether paid media is included. we work in monthly retainers or projects and share full pricing in a capabilities deck on request. ask us and we will send a clear number within a day.
is paid ad spend included in your fee?
no — paid media is a separate line: a flat management fee plus your ad spend, which goes directly to the platforms. no surprise line-items.
is social media marketing worth it for small businesses?
yes for most — but only with consistency and a clear goal. half-effort is the most expensive way to do it; a focused, sustained effort compounds.
how do you measure roi?
with proper tracking and a clear conversion definition, counting both direct and assisted conversions. we judge roi over quarters and report reach, saves, clicks and leads — not vanity metrics.
— 04results & timing.
how long until social media shows results?
paid can show signal in 2–4 weeks; organic momentum builds over 60–90 days as the system compounds. three months is the honest minimum to judge it fairly.
how often should we post?
as often as you can sustain at quality — roughly 3–5 posts a week plus daily stories and a few reels. consistency you can hold for a year beats any burst.
organic or paid — where should we start?
build a credible organic baseline first, then layer paid onto content already proving itself. they work best together off one content engine.
what social media metrics actually matter?
reach to new people, saves, shares, profile and link clicks, and conversions — not follower count and likes. judge each post by the goal it was made for.
— 05working with us.
which areas do you serve?
brands across the uae — dubai, abu dhabi, sharjah, ajman, ras al khaimah, fujairah and umm al quwain — plus chandigarh and mohali in india, and brands worldwide.
which industries do you work with?
restaurants, hospitality, beauty, fashion, e-commerce, fitness, real estate, travel, healthcare, education, saas, finance and automotive — see all industries we serve.
do you produce content in arabic, hindi and punjabi?
yes — we script, shoot and caption in english and arabic, plus hindi and punjabi, and reply to community in all of them.
what is your minimum contract?
three months minimum to let the work compound, then month-to-month, cancel anytime. no auto-renewing annual lock-ins.
how does onboarding work?
a kickoff and audit, strategy in week one, a first shoot in week two, publishing from week three — brief to live feed in about two weeks.
how fast do you reply?
we read every brief and reply with a fit and recommended package within 24 hours.
still have a question?
we read every brief and reply within 24 hours. no slide deck, no awkward sales call.